مراجعات العملاء
Why the critical ones are still here
A wall of five stars tells you nothing. The useful reviews are the ones that name a specific problem, and two problems come up again and again: how long the wait is, and ring size. Both are worth reading before you order rather than after.
Lead time
Every piece is made to order in solid 925 sterling silver. Production runs 5 to 45 days before an order ships. Most orders leave the bench in about 7 days, but not all of them do, and the reviews say so plainly.
Took a bit long to arrive, but I am very happy with the result.
It took a bit longer to come than I expected but the result is perfect
Takes a solid amount of time but the products are goated. Will buy again.
Ring size
Sizing is the other recurring one. Rings are listed in EU circumference, 50 to 74 mm, with US equivalents, and a wide band sits tighter than a narrow one at the same number. When people get it wrong, they write that too.
The size is incorrect
Wonderfully made, a little wider than expected, but still makes for a nice ring.
Measure first. There is a method and a full EU to US conversion table on how to measure ring circumference, and a longer walk-through in how to find your ring size at home. If you are between sizes on a heavy band, go up.
Finish
Ring didnt come shiny and had to hand polish for roughly 3 hours, but overall good quality ring
Finishes are oxidized, polished or matt, and each one is done by hand. None of them is a synthetic coating, which is why a piece keeps changing after it leaves here. Oxidized or polished explains which finish suits which piece, and why this silver tarnishes explains the patina.
What people say when it goes right
Best ring I have ever worn and seen. The quality, comfort, and design are absolutely outstanding. I couldn't be happier with it and would recommend it to anyone looking for a beautiful, high quality ring.
Probably the best piece i own from this guy. Already my fourth. Waiting for more designs
Heavy silver bracelet, elegant and well-made. Raw silver color goes with everything. This was a gift for my partner. Be sure to measure your wrist to be sure it will fit.
Well-built, true to fit and a great conversation starter
Love the fit, came relatively quickly, good communication on shipping
How to read the rest of them
The full set is below, pulled straight from Loox and not filtered by me. Reviews also sit on each product page, which is the more useful place to read them, because a review of a heavy bracelet says very little about how a ring fits.
- Rings, where sizing comes up most
- Bracelets, where the comments are usually about weight and wrist fit. Heavy handmade silver bracelets covers what that weight is for
- Necklaces
- The signature pieces, which carry the most reviews
If your piece is not right
Write to me before you leave a review, not because I want the review changed, but because most of what goes wrong can be fixed. Sizing, in particular, is fixable. The contact page has the ways to reach me, and returns and cancellations start with the withdrawal form.